Frequently Asked Questions
Everything you need to know about Moab's home essentials and services.
What is the typical shipping timeline for Moab furniture?
Most of our in-stock items ship within 3-5 business days. For larger furniture pieces, please allow 2-3 weeks for white-glove delivery and assembly.
Do you offer a warranty on your home decor and furniture?
Yes, all Moab furniture comes with a limited one-year warranty covering manufacturing defects and structural integrity under normal residential use.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that custom-made orders are final sale.
Are your wood products sustainably sourced?
Sustainability is at the core of Moab. We partner with FSC-certified suppliers to ensure our timber is harvested responsibly and our environmental impact is minimized.
Can I request fabric swatches before making a purchase?
Absolutely. You can order up to five complimentary fabric swatches through our site to ensure the color and texture perfectly match your home's aesthetic.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm for larger home investments.